On-premises products

COVID-19 Statement

By business, Cloud products, Customers, General, Industy, On-premises products, Outlook Timesheet, Scheduling, Timewatch in the community, Timewatch in the media, Uncategorized

Statement from Timewatch about the potential impact of COVID-19 virus on our business

As we all meet the challenges that the COVID-19 Coronavirus has presented to our organizations and employees, it is important to remember that the health, well-being, and security of our employees, customers, and partners is our main priority.

At Timewatch, we are focusing on keeping our workforce safe so that we can support our customers and minimize the effects to every organization we work with.

These measures include:

● Taking advice from regional government and health services and acting on their recommendations
● Advising staff to self quarantine where possible and for all staff to work from home
● Close all offices where possible, or maintain minimal physical office presence, but on a minimum of 18 feet between employees
● Reviewing key delivery relationships (including Amazon & Microsoft cloud services) to minimize supply limitations to our customers
● Ceasing all but absolutely essential business travel until further notice
● Suspending all on-premises installations and upgrades unless they are 100 percent executed remotely
● Do everything within our control to keep everyone safe

As a cloud software provider, Timewatch staff is already set up for – and highly experienced with – working remotely. We have instructed all staff to isolate and work from home. We are also rotating staff so that each office maintains a minimum in-person presence and adheres to safe distance and hygiene guidelines.

Other than the potential effects of disruption through illness, there are no technical reasons for our services and support to be disrupted. We remain dedicated to keeping our staff and partners safe and to continue operations as routinely as possible with minimal disruption to customers.

All Timewatch solutions are cloud based and have inbuilt support systems. We urge customers to use these inbuilt help desk systems when needed.

We will continue to review the delivery of our services in order to deliver uninterrupted services to all customers.

We appreciate our ongoing partnerships with customers and partners, and you have any questions, please contact your Timewatch representative or Account Manager.

Our best wishes to everyone through these trying times.

Graeme Wright

Timewatch CEO

Are You Ready For Windows 10? Timewatch Is!

By CentralTime, On-premises products, Timesheet, Update
Time tracking and timesheet entry from Timewatch

You’ve probably read that Microsoft will be releasing Windows 10 on July 29 this year. This release of Windows will be deployed via Windows Automatic Update.

If you intend to upgrade to Windows 10, you need to make sure you are on CentralTime / Wallchart Version 11, as earlier versions do not support Windows 10.

Additionally, there are other upgrade options available to customers, including the same 100% browser based system from our Cloud division, which is now available for installation on your servers, supports all browsers and all devices including iPhones, Android and Windows & Tablets. There is even an Outlook add-on available that turns users Outlook appointments into Timesheets.

As Windows 10 is being deployed via Windows Update, some customers may be forced to upgrade to Version 11 to support their users, and if this happens, delays may result from high support volume from July 29th. Please be aware that we will be assisting customer requests to upgrade to Version 11 in the order they are received, so to avoid delays and downtime, we recommend you plan your upgrade to Version 11 or one of the other upgrade options as soon as possible.